COVID-19 Useful Info

 

We, at Ammos Resort start this season with great joy and optimism and welcomes you to one of the most beloved hotels of HotelKeys Group, complied with all the latest health and sanitation protocols according to the most updated Greek legislation.

UPON ARRIVAL & BEFORE DEPARTURE

  • Our warm smile cannot be hidden so we have installed sneeze guards at the front desk at the reception area and all the proper floor markings for the appropriate social distancing we must keep.
  • Guests are also welcomed in our outdoor spaces with safe distances for a contactless check-in process
  • The option of web registration is provided and highly suggested
  • Temperature measuring with touchless devices
  • Disinfection of guests’ luggage & handling with PPE is applied.
  • Check out must take place until 11:00 and check-in must be at 16:00 and onwards.
  • We urge you to use the service of receiving your invoice upon check out via email and payments are preferred to be done with debit or credit cards.
  • All your room keys and electric card are sanitized very carefully before your arrival at the hotel.

ACCOMMODATION

  • Meticulously cleaning, naturally aired rooms and deep sanitation of rooms before your arrival, also proper attention to all room spots that are mostly used and touched, such as doorknobs, telephone, bath, and washbasin tabs, tv control.
  • We would be happy to inform us upon your arrival if you wish to take care of your room daily since according to the all-new health safety protocols, we are not obligated to do so. It is suggested the cleaning and change of linen and towels to be 2 times per week.
  • We have removed from all our rooms, decorations, info and directory folders, laundry bags, and extra runner linen from the bed.
  • Special health and sanitation accessories can be provided upon request.
  • A/C filters cleaned and disinfected after every departure
  • Non-residents are forbidden from entering the rooms.
  • Walk-in customers will not be allowed to enter the resort.

CLEANING & SANITATION OF PUBLIC AREAS

  • Daily, all indoor public areas are properly aired.
  • All the public used spots & elevator of the hotel are frequently cleaned thoroughly.
  • Guidance of elevator use by one person or a family
  • Sanitizer dispensers can be found in every public area of the hotel for our guest’s convenience and in all back of house areas for our valued staff.
  • Clear signage of cleanliness procedures & routes demonstrated in all common areas
  • Frequent and thorough cleaning of all ventilation fans and air conditions.
  • Our partner company is Diversey the largest company in the field with many years of experience.

FOOD & DRINKS

  • Our Chef is looking forward to surprise you with many tasteful food statements, so we maintain our buffets style service for breakfast, lunch and dinner since food and drinks at Ammos Resort are a point of reference for all of our guests.
  • Indoor setting at the main restaurant ensures distancing, 1,1 to 1,7 meter space between tables. The max number of setting at the table is 6 persons
  • We keep the proper table and chair distancing in our bars indoor or outdoor areas according to the updated rules and regulations
  • Our service team will exclusively serve your food at the buffet area for safety reasons but also because we want to make you feel like home.
  • Packaged products to be introduced in our buffet and pool bar
  • Depending on the real time restaurant occupancy we are happy to expand our operation hours Main Restaurant:

Breakfast: 07:30-10:30, Lunch: 12:30 – 15:00 and Dinner: 18:00-21:30

  • Mandatory sanitation of your hands during your entry at the restaurants while keeping the safe distance between other guests.
  • All tables are provided with one use only paper table mats.
  • Daily cleaning and sanitation in all the area of kitchen, restaurant, and bars.
  • We are following all HACCP

POOLS & BEACH

  • All our sunbeds and umbrellas have certain distance from each one according to safe distancing protocols.
  • Reservation of sunbeds/towel is not allowed by no one except they are physically present at the time.
  • Beach towels will be provided in every room per person.
  • Main Swimming pool will operate according all new and updated health procedures & protocols. One person every 5 cm2
  • Systematic chlorination of pools with disinfectant products as designated by our specialist team.
  • Τhe outdoor swimming pools may be used while a lifeguard is present. Our swimming pool can accommodate up to 60 people at the same time.
  • The pH levels of the water in the pools are maintained within the recommended limits.
  • Regular measurement and maintenance of pH records are performed every eight hours during the operation of the swimming pools.
  • The pH values of the water in the pools are maintained within the limits as required by Greek law. Regular measurement and record-keeping of pH levels are performed every eight hours during the operation of the swimming pools.

ENTERTAINMENT

This summer we will continue to enjoy soft animation programs mainly outdoors.

SPA will operate this season upon appointment and according to the health and sanitation protocols

Services not available this season:

  • Mini Club & Playground
  • Gym
  • Private Beach
  • Gym
  • Beach Volley

STAFF HYGIENE

  • All our staff is trained according to all the new hygiene and proactive health rules, as also their use of personal hygiene.
  • Thoroughly check of all staff health certificates.
  • Use of gloves and mask where it is necessary with the ability of constant change.
  • All the staff is trained for possible Covid-19 impact and how to manage according to health protocols.
  • Permanent collaboration with a doctor for health services. With an extra charge
  • Constant all-time training, briefing and compliance according to the rules of the competent authorities and the most up to date health protocols.

 

Especially this season the unrivaled hospitality of Ammos Resort and our anthropocentric philosophy have a greater and special meaning. Our staff will always be there to pamper you so you will enjoy

A Relaxing & Pleasant Holiday with Safety.